Refund & Shipping Policy

Privacy

Your use of CapoCouture.com is subject to Capo Couture’s Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.

Shipping Policy

Upon placing an order, we process them in the order they are received. Our goal is to ship all orders that are received by 2pm EST M-F the same day (excludes holidays). If the order is on back order there will be a delay in your purchase, and you will be contacted by a customer service representative. If your item becomes no longer available an immediate cancellation/refund will be given.

All orders are shipped with tracking information that will be emailed directly to you once the order has been processed. For large orders insurance and a signature will be required to deliver the item(s). Depending upon the location of your shipment we will utilize USPS, UPS or FEDEX and some international DHL.

We can not be held responsible for any import / excise or duties to be paid by you if this is shipping to a country other than the USA.

 

Cancellation/Refund Policy

Capo Couture offers a 14 day 100% satisfaction guaranty for all products. If for any reason you are unsatisfied with your purchase you may request a full refund.  To request a refund please contact our customer care. hello@CapoCouture.com or via phone number, (305) 974-0014